Unprofessional staff. More concerned with each other than with the customers. The croquette burger was still frozen. A shame. Perhaps put some older staff in charge.
Ordered here a few times - the food can be pretty decent for a fast food bite.
However:
• we ordered a cheeserito the last 3 times and of these 3 times they forgot to give it twice and the third time they gave us chicken instead of veggie chicken. Which means that my girlfriend who is vegetarian did not have her meal options three times in a row.
• the LARGE fried chicken as seen on the picture is just small bits of charred chicken and a VERY little amount for €15,-+???? Incredibly expensive for some charred breadcrumbs
• often sauces get forgotten in delivery orders
• burritos sometimes come out completely decomposed and you have to eat it with a fork
I do like the hamburrito’s and food options they have but the inconsistency in service is wild sometimes. Consistently forgetting to add an item or doing chicken instead of veggie options are not mistakes that should happen routinely….
My advice if you want to order food from this place (especially if you order from the website/in-store instead of UberEats where u can request reimbursement): check every single item you ordered before you walk out because that’s the only issue I have with this place.
I waited about 20 minutes before it was my turn to order. Then it was my turn, and I was sent away. I thought that was a shame because I was quite hungry.
An hour after I ordered, the bowl still hadn't arrived. I called and emailed six times in the following hour, but no response. The link in the email said the order was confirmed, and I had paid. Our bowls never arrived. This is terrible.
This is the umpteenth time I've found myself standing in front of a closed door. It's not even around the corner to drive around. Truly worthless. And then they put "open every day" on the door. If you can't live up to your opening hours, then adjust it.
Sweet girl behind the counter, a bit of a big distance between the employee and the customer but fine. The shop feels a bit cold, but oh well - we aren't in Oud Zuid. The mini strawberry tart was tasty and the price was okay, but I thought it said €2.50 and according to my bank I paid €3.50. I'll pop in sometime to be sure how it works 😘🍓
I get a pizza here regularly. The delivery is always fast and they are very customer-friendly. The pizzas are also really good; they taste absolutely delicious! I will definitely stop by more often because the staff is also top-notch!