We were sitting there, at the branch opposite Henny's Rits, to have coffee and a pastry, and while we were sitting there, we saw the employee(s) assembling a salad with hands without gloves and taking the desired toppings from every container with bare hands. So unhygienic, this simply isn't acceptable. What a disgrace to hygiene.
What a bad "business"
Regards, Ineke
Tasty bread, always fresh, just one downside: all the seeds fall off your bread, sesame and poppy seeds; when I get home, there is hardly anything left on it.
This is easily remedied by wetting the bread before rolling it in the seeds.
I am a baker myself, that's why; I hope for improvement.
A little effort, a lot of pleasure.
Kind regards,
Roel.
Around 00:53, I ordered two kapsalons; the delivery time was supposed to be 45 to 70 minutes. Within a few minutes, it was supposed to arrive after just 35 minutes, and around 1:25, it also stated that it was almost ready for delivery. I then waited until 2:25 to finally receive my order. The food was cold. He said it was busy, but my housemate happened to have just come from your restaurant and saw that there was only one order (ours) and that it had been in the oven for a very long time to stay warm because, according to the staff present, that one order was not urgent. I find this quite absurd and have therefore contacted them, but to no avail; they are unreachable. Thuisbezorgd has entered into discussions with them, but they are not willing to compensate in any way whatsoever. SO, NEVER ORDER AGAIN.
Ordered at 23:45. Waiting, waiting, waiting. It is now 1:45 and the delivery person still isn't here. After calling, according to the owner, it is still our fault; truly ridiculous.
Upon arriving home, there was no garlic sauce and no lettuce, as is proper for a large shawarma platter.
I am not used to this, and it probably comes from the inexperienced staff at the counter.
You have to pay close attention to this because they are pulling a fast one on you right before your eyes.
This isn't the first time I've had to pay for the second pizza while there is a promotion.
After pointing out that there was a promotion, it was resolved, but this should happen automatically.
It's a shame you have to report it; I wonder how often this has already generated extra income for them.
The appearance looked nice at first glance. However, after we had to wait quite a long time for our two healthy sandwiches, I received them on a dirty plate. There were caked-on food residues on it, yuck!! Unfortunately, the sandwiches were not fresh; they had been reheated. My husband's sandwich had grill marks. The rolls were impossible to slice, they were so tough. Very poor service; I would certainly not recommend this place. The Food Inspection Service should really take a look inside the kitchen....
We went to your high tea for the first time last Sunday, and unfortunately, our experience wasn't very pleasant. We had booked in advance and were asked to find a seat. A lady came over to explain everything. "All tea is included in the high tea, and you have to order all other drinks separately," she said. We were immediately asked if we wanted something to drink. We replied, "We'll wait for the tea." I think this was a miscommunication because the tea never showed up, and when we finally received our trays, there was still no tea. I asked the lady if the tea was coming. She replied, "You can just order it from the menu." We found this a bit odd, because from experience, you always get a nice pot of tea with several different kinds, and you don't have to ask for a different one each time. Unfortunately, the service wasn't very fast, and we were only able to order tea twice during our high tea.
The food was also a bit mediocre. The website shows a picture of a tray where you can make your own sandwiches, etc. We expected this, but instead we received 6 focaccia rolls, all with the same fillings. 3 veggie wraps, 3 soups, 3 scones, and 3 slices of cake. And this was actually the best of the high tea treats, because the other "sweets" were 3 dates with chocolate. Some cookies that came with the coffee (which we also received with our two cups of tea), and a bar of chocolate that had been broken into pieces. Very "convenient."
We've had the pleasure of high tea together before, but this was unfortunately the worst experience of all.
A shame, because you pay €75 for this for 3 people.
Last night, we placed an order with New York Pizza. After waiting for over an hour, I contacted them. At first, the employee couldn't even find our order. I was then told that the pizzas "just came out of the oven" and would be heading our way immediately with the delivery driver.
After waiting another 45 minutes, I called again. Eventually, the order was only delivered after more than two hours. To our disappointment, the pizzas were cold and hard, as if they had been sitting there for a long time. That is absolutely not what you expect when you order a fresh pizza.
The communication was poor, the waiting time unacceptable, and the quality of the food very disappointing. For us, this was the last time we will order from New York Pizza.