I heard during the last home delivery (about 3-4 weeks ago) that Aphrodite is closing down themselves. There will probably be a different food concept. It's not entirely clear yet. It's a real shame; we've been ordering from them for years and it was always perfectly fine for us.
Ordered a month ago and received nothing due to internal problems. They told me on the phone that I would get my money back, but even after emailing customer service, I haven't received any refund. Thieves!
Placed an order and they never showed up on days, even though the order had been accepted. Also called several times but they didn't answer. It said online that they were open. Very unprofessional…
Unfortunately, I wasn't very impressed. I ordered food once last year and liked it then, but today it was disappointing. The service wasn't great either. Had to wait longer than an hour and a half for my food... the spatula ribs were cold and I didn't really like the meat. So unfortunately, I didn't finish it.
The staff are always friendly; even when it is busy, they remain friendly.
You are helped quickly, even during busy periods, or you are politely informed that it will take a little longer due to the rush.
The quality is excellent; if a small problem unexpectedly arises, it is always resolved perfectly.
Expensive (7 euros for a sandwich and cheese snack), mediocre quality, and the staff are so inattentive that they packed the wrong thing of the two items I wanted.
I ordered from this place once before and the food was good then, there was a bit of a delay but not very long. Until last night, I thought I'd just have a "late" snack so I placed the order at 1:30, by now it was 3:00 and still nothing. I understand it's late but then don't put down that you're open until 2:45. I thought one last attempt and called, and then I got a recorded message saying the number was out of service. Canceled the order via Uber Eats and I'm never ordering from here again...
Ordered a 4-cheese pizza, couldn't taste any cheese. I think it's become too expensive? I only tasted dough. I've gotten my money back from head office before, but now they can figure it out themselves. I won't be coming back here.
I don't write reviews often, but I have never waited so long at McDonald's. After fifteen minutes!!! a McFlurry was stuck out the window and we were told we had to wait in the parking lot for the rest of our order: 2 simple burgers, 9 chicken nuggets, and fries. I love finishing my meal with dessert, but well, this time it was reversed. After waiting 5 minutes, we finally received our order. The food was good, though.