My visit to the Minerva restaurant in Roermond was unfortunately disappointing. The service was truly poor: the waiters seemed very rude and, at times, embarrassing. Furthermore, it took over 45 minutes for the pizza and drinks to arrive, and the food wasn't as spicy as one would have expected. Overall, the experience was unfortunately unsatisfactory. Furthermore, the whole thing was quite expensive, which unfortunately made the overall experience even more disappointing. On the positive side, however, the ambiance was truly lovely, and you can sit on the promenade.
In the end, I didn't order any food because everything went wrong with a Groupon voucher. I won't judge whose fault that is; let's leave that aside. But the guy behind the counter reeked terribly of weed, was sweating profusely, and failed miserably in a jumble of Dutch, English, and incomprehensible language. I left empty-handed. It seems to me that if you have to work and talk to people, you shouldn't be standing there smoking weed. That is clearly exactly what this gentleman had just done. Yuck.
Delicious!
We ordered the pizza to the hotel on Sunday at 4:00 PM. It took about 30 minutes. It smells and tastes good. It's just very soft, but that's a matter of taste.
This family is incredibly aggressive. Without doing anything wrong, all the cousins attack you without warning. Does not belong in our society. Terrifying and unsafe. Never recommended. Bizarre that people go here. Never again for us, and hopefully for many others too; if you want to eat safely, do not go here!
Ordered a meal yesterday, but it never arrived. The phone is disconnected and messages have gone unanswered. It would be polite if the €25.03 were refunded and you got in touch.
Ben
I have always ordered pizzas here, and generally, it was fine. Once, I ordered lasagna that contained a hair, but that complaint was handled properly at the time.
Until a few weeks ago, when I came to pick up pizzas. Upon entering, both the front and back doors were wide open. I saw no one in the kitchen and stood waiting for several minutes, calling out repeatedly, before someone finally appeared.
In the meantime, I noticed that quite a few flies were flying around. One of them was even sitting on the meat used for the pizzas. Frankly, I found that very unappetizing and worrying in terms of hygiene.
I filed a complaint about this. Head office indicated that the complaint had been forwarded to this branch, but I haven't heard anything since.
Based on what I saw and because there has been no further response from the branch, I lack sufficient confidence in the hygiene to order pizza here anymore. It is a real shame, considering I used to order here regularly.
After waiting for quite a while, I called to ask if our pizza had left the building yet, but according to the employee, it had already been delivered.
After checking the app myself, I discovered that the app had entered a random house number based on location, and I hadn't checked this... the neighbors had accepted the food as well.
The friendly employee on the phone understood this and quickly redelivered our pizzas, hot, to the correct address.
That deserves 5 stars!
The so-called "debbele smash patty" with a patty cut in half was clearly not fresh, even spoiled. Almost gray, with a sour ammonia smell. Slimy, sticky texture, yet completely dry. A brick-shaped chicken burger with discolored green Twister fries and rancid, cheapest fries. In short, just a disgusting, disgusting restaurant. The delivery driver came to the door again with a sour look, gave the food with an arrogant look, didn't say a word, and walked away.
I ordered an hour and a half ago and received a confirmation of my bestseller via email, but it was not delivered even though the store was actually closed. I find this very unprofessional.