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I have never received such poor service from a waitress and then a manager in my life. I asked what was in the stew and the waitress said " I dont know, I dont work in the kitchen". I asked her if she can find out and she looked visibly annoyed at me. 10mins later she had not returned to give me my answer, but proceeded to serve 3 other tables and take their orders. One of our guests had to get up and go over to her to ask her to come back and take our order. 5mins later I then got up and went over to the manager to let her know that we hadnt been served yet and she told me to sit down. At that point our table of 11.decided to leave and when I was paying I let the manager know why we were leaving and she told me "if you let me talk I'll explain". Poor service, even worse management. Its not wonder they only have 2.9 stars.

WORTHLESS & NO RESPECT FOR THE CUSTOMER Know where you're getting your food, not here!

The place is closed and put up for sale.

The menu didn't match the one on their website. Prices had gone up significantly, and they didn't have any good sandwiches anymore. We decided to leave and eat somewhere else.

Works together with the shop next door Ordered kapsalon and pasta here at 00:38 at night and was eventually called by a delivery driver, but he was driving in the wrong direction and location. After waiting for 4 hours, I went that way. I saw the delivery driver sitting still at the shop next door because they work together. And I explained the problem and they apologized for the inconvenience, and they had made mistakes. I was allowed to choose 1 drink because I ended up getting it myself. And I didn't get garlic sauce with the kapsalon, which I had chosen. And the chicken pesto pasta had no pesto. We will never order here again. The food was cold and soggy.

Dirt. Workers there have zero manners, zero hygiëne. Avoid.

First two orders, products were fresh and tasty, although the delivery times were not great. However, third and final order, the twister fries were ancid and overdone, so not edible, chicken burger not great, and also had missing portion of onion rings. Ordered through uber eats.

Received great help, top team. Thanks for the delicious food :)

I waited two hours for my order, and there was a nail in my babi pangang. The foe yong hai and chap choi tasted like nothing. The nasi was incredibly salty! The phone wasn't answered, despite four attempts.

20 minutes after placing the order, it was suddenly canceled. - mockery, deplorable service, I do not recommend it to anyone. give this place a wide berth - do you want to eat? you won't get it because we will close it and your delivery will be canceled. They don't answer the phone.

A clean and well-organized BackWerk with the full selection available during my visit. Everything looked fresh and was continuously refilled. I tried two baguettes (chicken and cheese) and both tasted good, fresh, and came in decent portions — contrary to some other reviews, there was more than enough on the sandwiches. The staff was very friendly, attentive, and efficient. There were four people working: two preparing food, one at the counter, and one keeping everything tidy. Service was fast and pleasant. Prices were normal for a busy train station area — I paid around €12 for two baguettes and a chocolate croissant, which is fine for a grab-and-go snack. I didn’t try the coffee, but for a quick bite on the go, I would definitely come back. A solid experience and a reliable choice when passing through Utrecht Centraal.

Waited 2.5 hours for food. Unreachable. Never order.

Just ordered food for three people at 6pm, paid, received a proper confirmation email... Now almost 3 hours later still nothing... I got in the car, went there, the whole building was empty... They're dirty scammers!!!! 😤😡😠🤬

Everything was good here. The fries were delicious and the kibbelinge were good! Good service! Nothing to complain about☺️

I ordered an 8-inch pizza. But if you think you'll get a pizza filled to the rim, like in the photos they advertise, you're wrong. Of that 8-inch, maybe 10cm was filled, the rest was rim. Such an expensive joke! The taste was fine. This was my first order from this chain. Too bad.