We ordered stir-fried chicken with cashew nuts, but they delivered a dish without chicken, with only few vegetables. We called to report the issue, but they said that they would not do anything and suggested that we contact Thuisbezorgd to make a complaint, speechless! If ordering here, customers should be aware that they might receive a dish that does not match what they paid and have to accept it. The quality is also low, the portion is small, and the dish is watery. Never again!
I ordered spare ribs and something didn't quite go smoothly. The owner took immediate action and corrected the mistake promptly and more than adequately. Many restaurant owners could learn a thing or two from this.
If you show that you take your customers/guests seriously, you know your business!
Good food and excellent service—unfortunately, that doesn't happen often anymore. My compliments!
The tastiest sushi and hot dishes in the Jordaan, it's a shame that Julie is leaving, we enjoyed Julie. Thank you for the perfect service and the delicious food.
I had a nice dinner at Restaurant Rouhi - the buns were definitely my favorite, and that miso soup was a total surprise in a good way. But man, the service was kinda crap. Felt like it was run by a bunch of kids with zero hospitality experience. It's December, I'm freezing my mittens off, so I ask for hot water. The waitress straight-up laughs at me and then judges me for it, like "Why no ice? Everyone wants ice!" Uh, really? That's no way to treat customers.
The vibe was all wrong too - felt like I was eating in a shopping mall with those super bright lights. Not cozy at all.
They're closing in a few weeks, so fingers crossed they hire some nicer staff when they reopen.
This cafe seems to be a victim of its own good location in a bustling, multicultural city. If Dutch is not your first language avoid coming here, as the bartender was hostile and antagonistic. Life is only as miserable as you make it, and it appears that man is living in his own personal hell.
Normal place, nothing special... unpleasant smell inside. Terrible staff, rude and without a shred of humanity. Having someone with us who wasn't feeling well, they made us leave!!!! Because it gave a bad image of the place!!! There are no words x xx
Delicious chicken roti and roti roll with potato and chicken. I wanted to change my order after paying and the staff were very helpful in assisting me. Would highly recommend this place.