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The advertisement on Thuis bezorg is incorrect. It states there that you get two pizzas for the price of a 1-on-1 order. But I only receive one. Because they claim the error lies with Thuis bezorg. And they are unresponsive. I will never order from here again. Addition: After I emailed them, this email has already been forwarded to someone else 5 times? There was even someone who hadn't even read the email (including the attached photos) and immediately blamed me!! I have no idea how their customer service works, but they are doing nothing about the complaint.

Waiting 2 hours for 2 burgers while it's not even 10 minutes away

Nowadays, pizzas are delivered reasonably on time (in the past, they were often more than 15 minutes late or early). I find the pizzas themselves to be good, but unfortunately, they are not always delivered nice and hot. Sometimes I have to reheat a pizza in my own oven after delivery. This New York Pizza has an extensive selection. I find the regular prices absurd, but with a discount, I find it just about acceptable as a returning customer.

I ordered a pizza with chorizo ​​about three weeks ago, but unfortunately, it was clearly out of date, so I left it after one bite. I called and told them we wanted a new one, and someone on the line promised a manager would call me back. I tried again half an hour later and got the same promise. I never called again and just made pasta bolognese. I never write long reviews, or even negative reviews at all. Everyone has a bad day now and then, but after years of being a regular customer, I found this service so terrible that it's worth writing a whole book about. I definitely won't be ordering again...

The foood is not good at all sorry for this review

We ate there with the family, everything was delicious, and they also accommodate special requests. However, they do have vegetarian meat, but it would be nice if they asked before putting it on the pizza. We wanted everything to be kosher 🤷‍♀️. Unfortunately, home delivery or takeout wasn't available.

We have been coming here for years for the best pizzas.

Such bad staff and pizza quality

Ordered food and it never arrived. Also tried to contact them but not a single phone number is reachable. Do not deliver here!

The food was of low quality as was the service.

We had to wait over 1.5 hours for our food, which was already almost cold upon receipt. We couldn't reach them by phone either. Maybe takeout is better, but delivery is a no-go.

Half of the order simply wasn't handed over. What was there was cold. Unfortunately, no one speaks Dutch.

I've had it happen several times that there was really very little fries in the container (large fries). I reported this every time with the next order, and except for one time, very little fries are still being delivered. It seems just like you're getting a medium portion of fries delivered in a large container. The final straw: I ordered a chicken burger today, and upon arriving home, the chicken was like a stone. So hard and completely burnt. Surely this isn't right? I called immediately and was told that I had to take the chicken burger with me (because they don't believe you) and that I would get a new one. Fine, got straight into the car, and when I arrived there: "Yes, sorry sir, we don't have any chicken burgers left." What terrible service! They are so stingy. I'm never coming here again. I got my money back (for the burger) and left with an unheard-of feeling. "Yes, sorry sir, it's busy, you are the only one who called with a complaint..." As a loyal customer, I had expected; You know what, sir, here are some extra fries to make up for it, or here is your money; the next time you order, the chicken burger is on us. But no, they immediately went on the defensive, saying things like that could happen, etc.

I do not recommend it, worst quality ingredients, unacceptable shipping, all in all -10/10

Delivered super fast and very warm