I regularly buy unsliced Spelt bread at Jongejans bakery on Gelderlandplein, along with all sorts of other products. You have to be there early, because the bread lady likes to throw all the incoming loaves through the slicing machine as quickly as possible. You can't wait to get rid of them for the day...
Convenience is key, the employee. I once asked if loaves could be left unsliced, but according to the women, there's only one solution: "You can reserve them by phone."... It's like buying a collector's item at PC Hooft instead of a simple loaf.
Nothing bad about the bread, by the way, but for €7.80, you'd expect a bit of customer service.
I went into the shop early this morning and, right next to the entrance, in an open display, picked out a loaf of bread. The always grumpy bread-for-slicing lady was already full steam ahead, chopping up the loaves. Just in time...
While selecting, I touched another loaf and then placed the loaf itself in a paper bag directly across from the "joy personification," with the well-meaning remark: "Good morning, ma'am, you're so busy that I'll put it in the bag myself, can you please continue?"
That didn't elicit a pleasant or friendly response. She suggested I wait a moment and she would put the loaves in a bag. Besides, "it was unhygienic that I had touched another loaf."
That she herself, with the same Bolte hands without gloves, had just placed the loaves on the rack right next to an open door escaped her notice. A surly, unfriendly response, with an equally sourdough expression. Her colleague stood there and watched.
Then I walked to the cash register to pay for the golden loaf. Where I had to wait 5 minutes, I suspect, as some kind of punishment.
Is it worth being treated like this as a, until recently, regular customer? Well, no, today, Thursday, December 18th, is the last straw. It's time to shift the recurring purchases to 'Le Fournil' a kilometer away, but artisanal, half the price for a truly fresh loaf, with incredibly friendly staff who are about 10 times as busy and leave everything unsliced until the customer asks for a sliced loaf.
That's how it should be: a bakery isn't a production facility where everything has to be rushed through yet still charges top dollar.
Broodje Daan is on the first floor above Dirk van den Broek on Marktlaan, next to Amazing Oriental, the Asian supermarket. It's a nice restaurant with a terrace. When we were there, a middle-aged woman was serving: fast, friendly, and a real expert: bravo! We enjoyed a well-stocked kapsalon, delicious and of good quality, and had a few drinks with it. Recommended!
First of all they don't answer the phone and secondly they just don't do Hamburg bread which is completely crazy and they are always late with food delivery which takes 1.50 hours, shame on their business
Ordered through Uber eats. Put in the instructions that I would meet in the lobby. I put in the instructions that I would have a red shirt and would be in the lobby.They were early and delivered it to the front desk but the app still showed it "on the way". After about 20 min beyond the estimated time I called and they told me it was at reception. (The app still showed it as ,"on the way" even though it had been delivered 30 minutes previously) By this time the pizza was stone cold and barely edible. They claimed they called me but I had no missed calls and I was getting text messages from Uber eats. To make matters worse, I ordered Coke Zero and the gave me Coke Classic which I can't drink so that was 5 euros literally down the drain. I called to complain and they were rude and kept hanging up. The pizza looked like it might have been good if it had been hot. Unless you are really desperate, avoid this place.
After a bad experience last time as well, I tried again. Now, truly never again! The pizza doner was a greasy disc with mostly cheese, and you had to search for the meat. The wok-to-go meal box is now called "meal box food poisoning" here. The meat was simply raw on the inside, and the pasta was rock hard and therefore undercooked. Furthermore, everything was swimming in liquid and just cold. I called, after which I got a man on the line speaking poor Dutch, but after deciphering his words, I could somewhat understand that a new delivery was going to be made. After half an hour, they were back at my door with a meal box and a can of cola (I think to prevent the food poisoning). This box was only half-filled (you pay €2 extra for the meal box) and with the wrong sauce. I’ve had burping and stomach cramps all evening, resulting in unpleasant trips to the toilet. I’ve ordered here often in the past, but this is the last time. I already read something about a new owner. The quality is really substandard these days.
If I could give 0 stars, I would. For years, the floors have been extremely slippery, and the fries are overly salted and soggy! I'd rather pay a little more and eat at BurgerFederation a few meters away. Please, do a business inspection.