Real Food Plaza / Omar Fakidi and his catering team provided a fantastic meal for 11 people last Saturday. Everything was ready on time, as agreed. The quality was excellent, and the service was also very friendly. All our guests loved the vegetables, couscous, tagine, colorful salad, and chicken patties! Many thanks, it was a successful evening, and there was plenty of good quality food!
To the Manager and Staff,
I have a very poor opinion and honestly, I can’t believe what I’m seeing. Never, absolutely never, do the employees wear gloves.
They grab 4 or 5 loaves of bread at once, touching their clothes in the process.
One morning, i sow rdered a salmon sandwich that was prepared without gloves. The person directly touched the salmon with hands—how is this acceptable?
Did you know you can transmit bacteria, pathogens, and diseases this way? For me, it’s truly unbelievable that no one has reported this before.
As for the coffee—it tastes like water with milk. The coffee machine clearly hasn’t been properly calibrated in a long time. For cappuccinos, the milk is reheated every single time... I want to enjoy my coffee, not drink it with disgust.
Outside, there are no ashtrays and the tables are extremely dirty. I don’t even want to imagine what it looks like behind the scenes.
This message is especially directed to the manager and staff:
No gloves = bacteria, pathogens, viruses.
I ordered here for the first time, and the bubble tea fell on the floor in front of my door. I called to ask if they could send it back, even with payment, but they declined. I'm not getting my money back either. It's a case of the first time and the last time. Wow!
Avoid this place at all costs! The food is absolutely horrible. If you want to end up with food poisoning or diarrhea, this is the place to go. Otherwise, run away!"
The food we ordered was wrong. The mixed grill had almost no meat, and you pay almost €30 for it. The rice, salad, and fries were also missing. The food was cold and inedible.
The food was excellent, hot, and tasted fresh. However, delivery took over two hours longer than anticipated. After contacting the customer service, they promised to add something extra to the order, which ultimately didn't happen.
Terrible quality, very high prices, very unpleasant service, asking questions seems to be a problem, you ask in English and you are answered in Flemish, it is catastrophic to be at this level of service. They sell you menus, but in the menu there is nothing and in addition you are forced to pay extra for the drink and the sauces... in the end you think you are taking a menu at 13 but you are asked 20, nothing to do with a menu, that is a scam. All the "meats" are hyper processed, I do not even know how one can make and eat that, or even if it contains meat. It could be dog, you would not know the difference. Not a fruit or even a salad, the mayonnaise is disgusting, sweet... only fat, sugar... close this restaurant, put vending machines with fruits and sandwiches that will be less harmful. Shameful for a centerparc which wants to be rather a fairly qualitative destination. In short, if I could have put a 0 everywhere I would have done it.
I tried chicken curry today, because I hadn't liked the nasi chicken satay before.
The first time, the food wasn't warm at all. After a short time, I got it back, and while it was warm, it had absolutely no flavor, and before I could finish it, it had cooled down again. The dry salad had no dressing at all.
No more hot meals here, that much is clear to me.