No vegan buns here. An easy fix would be offering at least one vegan option (by making a bun with vegan butter and oat milk). This would make the menu much more inclusive without much extra effort. Would love to come back and try it!
Disappointing experience at Lucky King and Hong
I have been coming here since I was a child and am now 35 years old. So, I have known and visited this establishment for years. That is precisely why I find my experience today very disappointing.
I am currently heavily pregnant and stopped by to use the toilet. To my surprise, an employee—who has known me for years, mind you—asked me €2 just to be allowed to pee.
I honestly do not think this is normal. I understand that an establishment can have rules regarding toilet use, but in this situation, I had expected a bit more understanding and humanity. As a heavily pregnant woman, being able to go to the toilet without being immediately asked for €2 would have been something I personally would have found very reasonable.
After coming here for all these years, I did not expect this.
It is not even just about that €2 for me, but mainly about the lack of understanding and the way it felt. It is a real shame that an establishment I have been coming to for so long disappoints me in this way.
Always a great experience here, lovely to sit at the bar and watch the chef’s prepare your food. Amazing food and great service, the sommelier really knows his wines and pairs fantastic wines with your food. Great atmosphere and good value for a Michelin star restaurant.
Really good customer service with a sweet waitress named mikael. Food was great. A little over stimulating with one menu two languages. Separate digital language menus would be great
Most awkward workers I've ever seen. I came for an Uber pickup, but when I entered I saw 3 people quite busy so I waited patiently by the counter but after more than 10 minutes not 1 of them has even looked at me. Since on my Uber app it said it was already ready I asked about it and 1 of them told me they we're making it. So I patiently waited again until they call my name when it's ready since they know it's for me. They put it on the counter and after more than 10 minutes waiting again I went to check and it was actually for me.. the fact none of them even called me to say it's ready.. never seen such a lack of service. The food was ok, the rice was quite mushy and you can just taste the lack of care.