Best blind high wine ever! Our special thanks go to Maya!! Thank you very much for your presence and the great explanations during every round. (Too bad you didn't join us for the tasting)
A friend of mine ordered an alcohol-free cocktail. This friend has been drinking alcohol-free her whole life and works in a liquor store. She ordered a Strawberry Daiquiri 0.0, which was truly undrinkable (syrupy, just syrup; trying to add water was in vain, and the manager got angry about it too). The waiters had already said that the manager was very unreasonable and grumpy and that if it were up to them, they would very much like to accommodate her. But we decided to try to talk to him anyway, but this manager immediately went on the offensive. He didn't listen and started saying things like, "Well, that's not how the world works." Ridiculous. I have never had such bad service or been treated by an individual, let alone a manager. (The waiters were very friendly and empathetic, though.)
Terrible. Half of the products were sold out. Had to wait more than 25 minutes for my order and couldn't really say it was tasty. Was looking forward to this because it wasn't nearby. Too bad.
We ate at De Beren Zwijndrecht for the second time in a short period. We had a wonderful evening; the service was truly fantastic!!! It was outstanding last time too, the food was delicious, and we didn't have to wait long before it was served. The desserts were also very tasty and truly works of art. A big thumbs up to you girls at De Beren Zwijndrecht!!! We will definitely be back. P.S. the socks are wonderfully soft and comfy đ
I used to come here very often three years ago and was always happy with this place. I visited again today, but left feeling very disappointed.
The menu has changed: they removed the chorizo and several other great dishes. Portions have become smaller, and the beef steak was tiny and overcooked.
The most frustrating part was the ordering process. After submitting two orders into the system (a total of 4 dishes over 30 minutes) and waiting patiently for 50 minutes, only 1 dish was delivered. When I asked the staff why service was so slow, I was told the items I ordered were out of stock. It was only 19:50 (normal business hours). When I asked why nobody had informed me, they couldn't answer.
I explained that I was experiencing low blood sugar and really needed food quickly. The young lady kindly offered to bring me something right away, which I genuinely appreciated. After the complaint, the food was finally brought to the table.
Overall, experience here tonight was disappointing. First, with an all-you-can-eat concept, customers pay for variety; running out of stock during regular hours is unacceptable. Second, out-of-stock items should be reflected in the ordering system, yet the staff seemed unable to update it. Third, kitchen shortages should be communicated to the floor staff and customers in a timely manner. Experiencing a low blood sugar attack by waiting in an all-you-can-eat restaurant would not be your best customer experience.
Itâs sad to see a restaurant I once loved drop to a 3.9-star rating. Looking at the reviews from the past six months, my experience is clearly not an isolated case, but rather a workflow and quality control issue. I didn't give the staff a hard time because they were doing their best to fix the situation, but management needs to address their IT setup, operational workflow, and quality assurance.
Reserved via Social Deal for a 4-course menu; complimentary baguette, herb butter, and garlic sauce, very friendly service. Drinks were served quickly and the beer was nice and cold. Main courses were also substantial, but the catch is that if you booked through Social Deal, you have to pay extra for many meat dishes!
Wide selection for dessert and you can even get a cup of coffee for free.
We did see the owner (the chef), but he had little interest in saying anything đ€Łđ€Łđ€Ł
We reserved a table for three well in advance, but upon arrival, there was no room left. The staff didn't seem interested in finding a solution, so we just left. Fortunately, there are plenty of alternatives in Amersfoort.
We had a fantastic evening! We had the âDeluxe Menuâ; there was already plenty of choice on the regular menu, but even more. The food was very tasty. Very friendly, cheerful, and helpful staff, and fast serviceâhighly recommended!