I wanted to order food, and the website ThuisBezorgd indicated that delivery was possible. Just to be sure, I called Sahara directly. A woman answered the phone. I politely asked how late they were open and if they still delivered. They literally asked if it was a large order. My answer was: "One large dish for two people." The answer I received was: "We don't deliver for two dishes." They also hung up on me before I finished talking. Personally, I find this customer service unfriendly and disrespectful. That's no way to treat customers. I was stunned and will never order from them again.
I don't like to leave bad reviews, but I ordered food and they didn't arrive until an hour later. The food was cold and inedible. I called them and they were very rude.
(2024) Didn't visit in person, but ordered online.
For me, the best burger place in Gouda.
Everything arrives fresh, hot, and crispy.
Fast delivery, and forgotten items are always resolved quickly and efficiently.
2025 update:
The (meat) quality has deteriorated somewhat. The burgers are no longer fresh and juicy, but frozen and dry.
The price is also a bit high for what you get;
My Burgers also has too many "ghost kitchens," such as Genki Burgers and Vegan Brothers.
Because they offer so much variety to serve a wider audience, the quality is declining.
Worst customer service experience ever. Not being a native speaker, misreading a label and then get ripped off at the cashier. "Can we change to the discount item?!?" "Not possible due to hygiene reasons ..." But all the items anyway are laying around without any proper protection and self service. First time and never again ... At least the food was not 1 star ...