At 8 p.m. (open until 10 p.m.), they're just cleaning. Everything's empty. We ordered a pizza online, but it wasn't made until we asked if they could stop cleaning and take care of the pizzas. After a bit of grumbling, they finally got around to it. It's a shame it has to be this way. And then you come home and your pepperoni pizza has no pepperoni. Not for us anymore!
Waited over two hours. Called twice. The first time, it was supposedly already gone. The second time, it was the next one to be delivered. Next time, I'll just go to a different pizzeria.
Awful service, stood on their phones and chatting when we needed assistance.
Food was not good at all and had to pay for basic condiments. No one asked us how the food was and if we needed anything. Horrendous experience as a couple visiting Amsterdam for the first time.
Do not recommend.
I placed an order yesterday at the Domino's on Stadionplein. The initial delivery window stated it would take 70-95 minutes.
However, when the tracker updated and showed the pizza was only 15 minutes away, I went outside to wait for it.
I ended up waiting for a whole half hour! There was no phone call, no notification, nothing. It wasn't until I realized that the pizza had been delivered to the hotel much earlier than that.
When I finally got the order, the pizza was cold and inedible. I paid over €20 for essentially nothing. This was an extremely disappointing experience and poor service.
I regularly buy unsliced Spelt bread at Jongejans bakery on Gelderlandplein, along with all sorts of other products. You have to be there early, because the bread lady likes to throw all the incoming loaves through the slicing machine as quickly as possible. You can't wait to get rid of them for the day...
Convenience is key, the employee. I once asked if loaves could be left unsliced, but according to the women, there's only one solution: "You can reserve them by phone."... It's like buying a collector's item at PC Hooft instead of a simple loaf.
Nothing bad about the bread, by the way, but for €7.80, you'd expect a bit of customer service.
I went into the shop early this morning and, right next to the entrance, in an open display, picked out a loaf of bread. The always grumpy bread-for-slicing lady was already full steam ahead, chopping up the loaves. Just in time...
While selecting, I touched another loaf and then placed the loaf itself in a paper bag directly across from the "joy personification," with the well-meaning remark: "Good morning, ma'am, you're so busy that I'll put it in the bag myself, can you please continue?"
That didn't elicit a pleasant or friendly response. She suggested I wait a moment and she would put the loaves in a bag. Besides, "it was unhygienic that I had touched another loaf."
That she herself, with the same Bolte hands without gloves, had just placed the loaves on the rack right next to an open door escaped her notice. A surly, unfriendly response, with an equally sourdough expression. Her colleague stood there and watched.
Then I walked to the cash register to pay for the golden loaf. Where I had to wait 5 minutes, I suspect, as some kind of punishment.
Is it worth being treated like this as a, until recently, regular customer? Well, no, today, Thursday, December 18th, is the last straw. It's time to shift the recurring purchases to 'Le Fournil' a kilometer away, but artisanal, half the price for a truly fresh loaf, with incredibly friendly staff who are about 10 times as busy and leave everything unsliced until the customer asks for a sliced loaf.
That's how it should be: a bakery isn't a production facility where everything has to be rushed through yet still charges top dollar.
Broodje Daan is on the first floor above Dirk van den Broek on Marktlaan, next to Amazing Oriental, the Asian supermarket. It's a nice restaurant with a terrace. When we were there, a middle-aged woman was serving: fast, friendly, and a real expert: bravo! We enjoyed a well-stocked kapsalon, delicious and of good quality, and had a few drinks with it. Recommended!
It's a shame you can't give zero stars. I had to wait two hours for my order on a Saturday. It was a burger menu twice. The wait time on the website was 50 minutes! Ordered at 5:30 PM, delivered at 7:30 PM. How can they do that?! The first phone call (after over an hour) told me a delivery driver had fallen down. I got the same excuse two months ago when there was a long delay. It can take a bit longer, I understand, but waiting two hours for food is outrageous. I spent the last half hour trying to reach someone by phone to complain, but answering the phone isn't one of their strong suits. What terrible service. There was also a piece of plastic between the bun and the burger (see photo).