I paid €5.90 for a large Twister fries bag. But the bag I received was extremely small. The staff showed no interest whatsoever and were downright rude; they just left me standing. After having to ask several times what size a small/medium bag was, I was given a sample size bag that was exactly the same size, only with a different print.
I feel ripped off. I finally got my money back, but with a lot of effort. They snatched the bag of food from me, and instead of refunding the difference, I got the whole thing back. So there you are, sitting on the train with an empty stomach.
I should have read the other reviews. Then I would have seen that I wasn't the only one with such bad experiences. It seems Burger King isn't doing anything to improve things. Never again Burger King for me.
We ordered 2 hamburgers and we only got 1 and we drove back to the drive in because we were in the parking lot and they were making things difficult for us and they didn't believe us.
Today I drove by for a nice order, drove on to the "pay window", waited 10 minutes still no one to pay, drove off to McDonald's 5 minutes further and spent my money there, apparently they don't want to make any money at Burger King in Schiedam
We came in the fastfood restaurant we ordered our food me and my grandma where very hungry so we waited patiently until our food came after 10 minutes of waiting for our food we became a little hangry so we looked carefully I looked at the kitchen and they where CHILLEN AS IF THERE WASTN EVEN A ORDER and so after another 5 minutes er saw the waitress/ cleaning lady just chill while our food was getting cold just after 5 MINUTES the food came. Deadly disappointed in KFC THAT IS A FASTFOOD BRAND well the food was ok
I'm disappointed because I've come to expect better from them. The burger I got was very poorly made. If this continues, it will be the last time I order from them.
What a disaster at Grillroom Exodus in Dordrecht. It was absolutely terrible and a waste of money. The food arrived over an hour late, and everything was cold: fries, meat, and pita bread—completely inedible.
I clearly indicated I wanted gyros instead of lamb shawarma, but nothing was done about it. The extra peanut sauce I ordered was never delivered either. No explanation, no apology, nothing at all.
The delivery driver stood grumpily at the door and acted like it was all normal. I can choose normal options on other websites, but on their own website, I don't even have the same options. That's it for me: bad food, bad organization, bad service. Absolutely never again.
The worst experience I've ever had in a restaurant or bar was here. I ordered poffertjes and was given a buzzer with my order number, which I promptly took to the counter and paid for (along with a bottle of water). I'm not in the habit of taking receipts because I've never really needed them before, but on this occasion I wish I did because I found plastic in the food, and the staff were incredibly disrespectful.
It was a small piece of hard white plastic inside one of the mini pancakes. I felt it in my mouth and spat it out. I was so shocked by it I didn't think to take a photo, and instead went straight back to the collection point to show the lady who served the food. She took the piece of plastic and threw it away, and what followed was an absolutely awful experience.
She offered to remake the order, but by that point I was completely put off the food so I asked for a refund instead. After explaining to me that the plastic could not have come from the bottle of pancake mix - which may very well be true but was irrelevant because the plastic was very much real and ended up in my mouth - I followed her to the cashier and after a brief exchange there, I was told a refund isn't possible without a receipt. I showed her the transaction in my banking app, which for some reason showed up as being from Starbucks (to be completely clear, I don't go to Starbucks so this is not a case of me getting transactions confused - this was the second of only two payments I made in the entire airport and they were about 30 minutes apart). I paid €13.40 for the poffertjes and a bottle of water.
She insisted that a receipt was necessary, which I might have understood and accepted had I not been treated like a lying scumbag. It only got worse after that when she proceeded to accuse me of not paying and told me multiple times I needed to pay for the water!! I was in complete disbelief. It was exasperating and embarrassing.
She did fetch the manager when she realised I wasn't just going to pay a second time and leave. The manager was far more reasonable and I had a calm, respectful conversation with her just as should have happened in the first place. She gave me a drink and some mini stroopwafels as an alternative to a refund, and I did consider leaving a slightly higher rating because of that, but the whole experience was far more stressful and upsetting than it was worth.
Not a nice note to end my first trip to the Netherlands on.
I ordered for the first time yesterday, and I don't understand the reviews at all. It was really delicious (beyond expectations), and the staff on the phone were friendly! I thoroughly enjoyed it with the family, thank you so much, and keep up the good work!