What a lousy KFC. I’m a big fan of the concept, but at this branch, they really managed to mess it up.
Upon entering, the atmosphere was already grim. You can feel the tension among the staff, and as a customer, you stand waiting intently for your order number to be yelled out by one of the employees. Because, just like one of the ordering kiosks, the numbering system was broken too.
The order numbers were shouted through the restaurant in various languages with great passion. Did no one respond? Then the volume simply went up another few decibels. It was a reasonably busy Sunday evening, so we had plenty of time to witness this peculiar spectacle.
It subsequently turned out that our order could not be completed due to insufficient stock. I do have to give a big compliment to the lady behind the counter for that. The same lady who shouted the order numbers through the restaurant helped us incredibly kindly and immediately looked for a good solution. So that was absolutely not the problem.
Walking to the table with a tray full of food turned out to be an adventure in itself. Even my S3 safety shoes, with extra grip for slippery and oily floors, struggled here.
Upstairs, the staff shortage became painfully apparent. Plenty of empty tables, but mostly empty of customers. Leftovers, packaging, and full trays were still scattered all over the tables. Tip: clean up trash faster, because trash attracts trash. A dirty table doesn't exactly encourage the next customer to leave their things tidy.
Fortunately, the food itself was just fine. As far as I'm concerned, the KFC concept isn't the problem. But this branch could use some attention. Ensure sufficient staff, working systems, a clean establishment, and above all, a work environment where employees can do their jobs with motivation.
Because with a friendly employee and good food, the foundation is there. Now for the rest.
I ordered a vanilla matcha with light ice. When I tasted it, it was one of the worst matchas ever; it tasted like milk with grass, just no vanilla flavor at all. My drink was finished after 5 sips because it was 80% filled with ice. This wasn't it. When my girlfriend went to order, they had forgotten the banana bread and the strawberries in the drink as well. I am not coming back here.
Unfortunately, the Vitello Tonnato was no longer available at 6:00 PM. That was a huge disappointment, and already the second time. The Mezzalune Spinaci was delicious again, and the people who work there are super nice. Do make a reservation though, as it is often full.
Just picked up a lot of nice food (chicken/fish/cheese burgers, nuggets, Big Mac, cheese snacks, fries) and everything was fresh and hot. Ready quickly! With the app discount, you get the food for a reasonable price. The staff at the counter were efficient and friendly.
I am a person who likes to deviate from the set menu quite often, which is sometimes not appreciated. But here it was exactly what I wanted and even better!! Very tasty, and friendly people!
Amazing food and excellent service! Everything is always well organised, and you can really see that the owner cares about his business and his customers. He is always there himself, making sure everything is running smoothly and that everyone is happy. The atmosphere is great, the food is delicious, and the service makes you feel welcome. Definitely a place I would recommend to anyone looking for good food and a great experience!
Pancake buoni, con il caramello e lo zucchero a velo sopra decisamente troppi dolci, per i nostri gusti. Tutto sommato buoni, peccato che c’era la festa del re e il locale (così come tutta Amsterdam) era indecente.
The salad wasn't very good. There was good bread with it, though. It is nice to sit there for a bit, but it doesn't create a 'Wow' factor. There are much nicer places to go in De Pijp, but that is also partly due to the busy Ceintuurbaan in front of it.
We'd already heard about this restaurant in Germany.
The atmosphere is lovely, and all the staff are very friendly and professional.
The food is simply delicious.